HDMI 2.1 board exchange of select 2020 AV Receivers with Certain Gaming, Video Devices (December 2023)
Affected models: RX-V4A, RX-V6A, RX-A2A and TSR-700
For certain pass-through compatibility with: Xbox Series X, NVIDIA RTX30
For certain pass-through compatibility with: Xbox Series X, NVIDIA RTX30
From the time we launched several AV receivers in 2020, we stated that we would support emerging HDMI 2.1 capabilities – including pass-through of 4K/120Hz or 8K/60B – in these models via future updates. A hardware update is required on the above AV receivers only for customers who plan to connect Xbox Series X or NVIDIA RTX30 at 4K/120Hz or 8K/60B to these select AV receivers.
Please Note:
- You will not need this HDMI board update unless you are planning to connect an Xbox Series X or an NVIDIA RTX30 video graphic card device at 4K/120Hz or 8K/60B signal transmission.
- The HDMI board update keeps the specifications of your model’s AV receiver the same - 4K/120AB, 8K/60B HDMI 2.1 (with firmware update) with up to 24Gbps on specified inputs will continue to be supported.
- Above models manufactured later in 2021, are unaffected by the pass-through issue, requiring only a future firmware update to enable certain HDMI 2.1 capabilities.
Obtaining your board exchanged requires you to prepare and cover shipping of your current AV receiver to a west coast repair facility. Yamaha will cover the new HDMI board installed and the shipping back to you. Shipping materials are also available if needed. Turnaround times are estimated at 10-12 business days (includes shipping times).
If you desire the hardware update and want to check if your model is affected, please study the illustration below.
On the front display of your AV receiver, if the firmware shows an asterisk “ * “ next to the firmware version, your unit has the latest, up-to-date HDMI board and will NOT benefit from sending it in.
Still want to send in your AV receiver for a board exchange?
Download these instructions.